TuxlerVPN Mobile
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User Data Governance

Children’s Privacy

This page describes TuxlerVPN Mobile’s minimum-age policy, how we respond if we learn we have inadvertently collected data from a minor, and how parents and guardians can contact us. The authoritative source is Privacy Policy §9.

Minimum age

TuxlerVPN Mobile’s Services are intended for users aged 18 and above. Source: Privacy Policy §9.

We selected 18, rather than the 13-year threshold used by COPPA in the United States, because the TuxlerVPN Mobile service includes a paid subscription tier billed through Google Play, content-distribution and copyright considerations, and obligations under our Acceptable Use Policy that are appropriate for adult users.

What this means in practice

  • We do not knowingly collect personal data from individuals under 18.
  • The TuxlerVPN Mobile Android app and our website are not directed at children.
  • The app’s distribution on Google Play is rated and listed accordingly. Google Play also exposes its own age-rating and parental-control features, which we rely on at the platform level.
  • The minimum-age requirement is also reflected in our EULA and Terms of Service acceptance flow.

How we minimise the risk of collecting children’s data

Our data-minimisation practices reduce the risk of collecting any personal data from a minor in the first place:

  • The Standard (free) tier requires no account, no name, no email, no phone number, and no government identifiers (Privacy Policy §2 and §2.8).
  • VPN-session data is discarded when the session closes (Privacy Policy §2.6, §8).
  • The app does not collect precise location, contacts, calendar, photos, videos, files, or messages, and it does not embed advertising or attribution SDKs (Privacy Policy §2.8).
  • The Premium tier is billed through Google Play, where billing is handled by an adult Google account.

If we learn we have collected data from a minor

If we learn that a user is under 18 (for example, via a credible report from a parent or guardian, or through a support exchange), we will:

  1. Promptly delete the personal data from our systems, including any persisting backend records and crash-log records associated with the relevant app-instance UUID. The categories of data that may persist are listed in Privacy Policy §11.
  2. Cancel any associated Premium subscription. Refunds for Premium subscriptions are handled through Google Play under our Refund & Payment Policy and Google’s billing rules.
  3. Where we hold a contact for the parent or guardian, confirm the deletion to them by reply.

This is consistent with Privacy Policy §9, which commits to prompt deletion of personal data we learn we have collected from a minor.

How parents and guardians can contact us

If you are a parent or guardian and you believe a child has provided personal data to TuxlerVPN Mobile, please email [email protected] with the subject line “Child Privacy Request: Deletion”.

Information that helps us locate the data, where you have it:

  • The app-instance UUID, if visible on the About screen of the app.
  • The Google Play order ID, if a Premium subscription was started. We can match this against our entitlement records.
  • The approximate dates and country from which the app was used.

We will action the request and confirm by reply within 30 days, in line with our general response time for data-rights requests (see Privacy Rights).

COPPA notes

The Children’s Online Privacy Protection Act (“COPPA”) in the United States applies to operators of online services that are directed to children under 13 or that knowingly collect personal information from children under 13.

TuxlerVPN Mobile does not direct its Services to anyone under 18, which is a stricter age threshold than COPPA’s. Our 18-and-above minimum therefore encompasses COPPA’s protections by extension. If you have a specific COPPA-related concern (for example, you believe a child under 13 has provided data), contact [email protected] using the request format above. We will action COPPA-related requests on the same 30-day timeline.

Other privacy rights

For all other privacy-rights questions (access, correction, portability, withdrawal of consent), see our Privacy Rights (GDPR / CCPA) page and Privacy Policy §6.

Updates

This page is reviewed when the Privacy Policy is reviewed. Last reviewed: 3 May 2026.